Streamline Your Customer Relationship Management with Microsoft Dynamics 365

22nd January 2024

Streamline Your Customer Relationship Management with Microsoft Dynamics 365

CRM, Microsoft, microsoft 365 CRM, Microsoft

In today's highly competitive business landscape, effective management of customer relationships has become crucial to success. It is vital for businesses to not only acquire new customers but also maintain and nurture existing relationships to ensure long-term growth and stability. A robust Customer Relationship Management (CRM) system enables organisations to manage their interactions with customers, [...]

11th May 2023

Why your business needs CRM integration

CRM, Integration CRM, Integration

Customer Relationship Management (CRM) is the process of recording and understanding how customers interact with your business. Importantly, organisations need to implement CRM integration, which means connecting all data sources within the business. By ensuring CRM integration is fully realised in your business, you will get the most out of your base CRM solution. CRM [...]

Top 4 ways to optimise your consumer experience with customer data integration

26th November 2020

Top 4 ways to optimise your consumer experience with customer data integration

CRM, Integration CRM, Integration

In an age of abundant customer data, it’s essential that businesses can manage and utilise this data to their advantage. Strategic use of ETL solutions helps collect data from potentially hundreds of sources and reformat it into actionable reports. This brings tangible benefits in the form of speed, savings, with strong customer data integration. Here's [...]

Category: CRM