Customer Portal Solutions
Enhance your customer experience
Build the best customer experience with modern customer portal solutions that fit the needs of your users. By choosing Influential Software to deliver your CPS solution, you'll get access to:
- speedy delivery
- fast access to projects
- secure and centralised portal
- improved customer flexibility
Definition of CPS
What are Customer Portal Solutions (CPS?)
Customer portals are a private online channel through which you can provide support and information to your customers. It acts as a central information hub that can resolve queries that would normally be assigned to support staff.
Customer portals are simple yet secure, all you need is internet connection and a web browser.
Benefits of CPS
Why should you implement a Customer Portal Solution?
By implementing a customer portal solution, your clients have the ability to be completely self serving.
Secure information exchange
Clients gain independence
Manage larger files
Increased customer satisfaction
Better version control
Strict file storage system
CPS examples
Use cases for customer portal solutions
Quality portal solutions aren’t “out-of-the-box” – If you’re looking to create a unique solution, we can help provide one to fit your industry, organisation, and your key goals.